Craft Your Perfect Journey

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Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel planning services, or contact us. This includes:

• Personal identifiers (name, email, phone number)
• Travel preferences and requirements
• Payment information (processed securely through third-party providers)
• Communication records and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our travel planning services
• Communicate with you about your travel arrangements
• Process payments and manage bookings
• Send you relevant travel information and updates
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Travel suppliers (hotels, airlines, tour operators) to fulfill your bookings
• Payment processors for transaction processing
• Service providers who assist in our operations
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

6. Contact Us

For questions about this Privacy Policy, contact us at:

Keen Travel Craft
425 Park Avenue, Suite 1204
New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-0147

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Terms of Service

Last Updated: January 2024

1. Acceptance of Terms

By using our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Services Description

Keen Travel Craft provides luxury travel planning and concierge services, including but not limited to:

• Custom itinerary planning and booking
• Accommodation and transportation arrangements
• Activity and experience reservations
• 24/7 travel support during your trip

3. Booking and Payment Terms

• All bookings are subject to availability and confirmation
• Payment terms vary by service and will be clearly communicated
• Cancellation policies depend on individual supplier terms
• Service fees are non-refundable unless otherwise specified

4. Client Responsibilities

Clients are responsible for:

• Providing accurate information for bookings
• Obtaining necessary travel documents (passports, visas)
• Purchasing appropriate travel insurance
• Complying with destination requirements and regulations

5. Limitation of Liability

Keen Travel Craft acts as an intermediary between clients and travel suppliers. We are not liable for acts, errors, omissions, or negligence of suppliers or for events beyond our control.

6. Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.

7. Contact Information

For questions about these Terms of Service:

Keen Travel Craft
425 Park Avenue, Suite 1204
New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-0147

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Cookie Policy

Last Updated: January 2024

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Analytics Cookies

We use these cookies to understand how visitors interact with our website, helping us improve our services and user experience.

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or limit how many times you see an ad.

Managing Your Cookie Preferences

You can control and manage cookies in various ways:

• Use our cookie consent banner to accept or decline cookies
• Adjust your browser settings to block or delete cookies
• Use browser plugins to manage cookie preferences

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as analytics providers and social media platforms.

Contact Us

If you have questions about our use of cookies:

Email: [email protected]
Phone: +1 (212) 555-0147

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DMCA Policy

Last Updated: January 2024

Digital Millennium Copyright Act Notice

Keen Travel Craft respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

Copyright Agent Contact Information

Send DMCA notices to our designated Copyright Agent:

DMCA Agent
Keen Travel Craft
425 Park Avenue, Suite 1204
New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-0147

Counter-Notification

If you believe your content was removed by mistake or misidentification, you may file a counter-notification with the same contact information above.

Repeat Infringers

We will terminate the accounts of users who are repeat infringers in appropriate circumstances.

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GDPR Compliance

Last Updated: January 2024

Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

Right of Access

You have the right to know what personal data we process about you and to request a copy of this data.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure (Right to be Forgotten)

You can request that we delete your personal data under certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain situations.

Right to Data Portability

You can request that we provide your personal data in a structured, commonly used format.

Right to Object

You can object to our processing of your personal data for direct marketing or other purposes.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to our processing
• Contract: To fulfill our travel services agreement
• Legal Obligation: To comply with applicable laws
• Legitimate Interest: To improve our services and communicate with you

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-0147

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data properly.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

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